Paula's Choice Reviews

Paula's Choice offers a range of skincare products with prices varying depending on the product type. For example, the C15 Super Booster is priced at $55.00, while the SKIN PERFECTING 2% BHA Liquid Exfoliant is available for $35.00. The 25% Vitamin C + Glutathione Clinical Serum costs $62.00, and the CLINICAL 1% Retinol Treatment is listed at $64.00. There are also sale items, such as the Skin Revealing Body Lotion 10% AHA, reduced from $29.00 to $20.30, and the CLEAR Regular Strength Daily Skin Clearing Treatment with 2.5% Benzoyl Peroxide, down from $23.00 to $16.10. Additionally, the Explore Exfoliation Mini Kit has a current price of $28.00, marked down from the normal price of $35.00. These prices reflect the brand's commitment to providing research-based, cruelty-free skincare solutions.

Paula's Choice is renowned for its best-selling and top-rated skincare products. Among the popular items are the 25% Vitamin C + Glutathione Clinical Serum and the C15 Super Booster, both acclaimed for their skin-brightening properties. The SKIN PERFECTING 2% BHA Liquid Exfoliant stands out as an award-winning choice for exfoliation, while the CLINICAL 1% Retinol Treatment is favored for its anti-aging benefits. The 10% Niacinamide Booster is another best seller, known for its skin-smoothing effects. Additionally, the C5 Super Boost Eye Cream and Moisturizer are sought after for their hydrating and rejuvenating qualities. These products reflect the brand's commitment to smart, safe, and research-based skincare solutions suitable for all skin types.

Paula's Choice accepts a variety of payment methods for customer convenience. Customers can pay using major credit cards including Visa, MasterCard, American Express, and Discover Card. The billing address provided must match the credit card statement exactly, including details like abbreviations, punctuation, and spelling. For added security, a 3- or 4-digit security code is required during the transaction. Alternative payment options include PayPal, Apple Pay, and Klarna; however, Klarna is not available for Canadian customers. In case of returns, store credit can be applied to purchases, and it will be used as the first form of payment, with any remaining balance covered by another payment method. It's important to note that authorization holds may be placed by banks to verify the validity and funds of the credit card, which are removed once the order is processed and shipped.

Paula's Choice has a customer-friendly return and exchange policy. Customers can return products within 60 days of purchase for a full refund to the original payment method or opt for store credit. For returns made between 60 to 180 days after purchase, the refund will be issued as store credit only. Products can be used but not empty, and the return or exchange must include the product and the Return/Exchange Form. Shipping and import fees are non-refundable, and customers are responsible for the return shipping costs. The return process is straightforward: log in to the shopping account, select the order, and start the return online, or print and complete the Return/Exchange Form and mail it with the items. Returns are usually processed within 10 business days of receipt. For lost or damaged orders, assistance is available within 180 days from the purchase date. Exchanges are handled by issuing store credit for the returned item, which is then used to purchase the new product. Promotion codes used during the original purchase are not refunded or applied to exchanges. Products purchased from authorized resellers should be returned to the respective retailer.

Among the popular products from Paula's Choice, the SKIN PERFECTING 2% BHA Liquid Exfoliant stands out for its ability to unclog pores and smooth wrinkles. The C15 Super Booster is celebrated for its brightening effects on the skin. The CLINICAL 1% Retinol Treatment is favored for its powerful anti-aging properties, and the 10% Niacinamide Booster is known for improving skin texture and reducing the appearance of pores. Additionally, the 25% Vitamin C + Glutathione Clinical Serum is acclaimed for its skin-rejuvenating benefits. These products are highly regarded for their efficacy and form part of the brand's extensive skincare line.